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30-Day Mismatch Check: Order Form

This Order Form is between MontourLink, LLC, a Pennsylvania limited liability company ("MontourLink," "we," "us"), and the client named in the signed copy ("you"). It takes effect on the date of the signed copy.

1. What we do

We compare exports from two of your business systems and find records that don't match. The most common check is timesheets against work orders, or finished jobs against invoices. For example, a finished job that never got invoiced, or hours that don't match between timekeeping and billing.

Your two systems for this check:

  • the first system (for example timesheets or completed jobs)
  • the second system (for example work orders or invoices)

We work only from exports you send us. We never log into your systems and never ask for your passwords.

We report what we find. You decide what to fix and how. Our findings are not accounting, tax, or legal advice, and we don't promise any amount of recovered revenue.

2. Fee

You pay $1,500 up front, before work starts. This covers the first 30 days, as described in Section 3.

3. The 30-day check

  1. Exports. After you pay, we email you a list of the exports we need. Once we have everything on the list, we confirm by email the date your exports were complete. That date is the "Start Date," and the 30 days start then. If something is missing, we tell you what.
  2. Report. Within 10 business days of the Start Date, we send a report listing the mismatches we found and walk you through it.
  3. Your review. If your records show a mismatch isn't a real error, send them to us and we drop it from the list. We decide in good faith based on the records.
  4. New exports. If you send new exports during the 30 days, we re-run the check on them and tell you about any new mismatches.
  5. Day 30. Day 30 is 30 days after the Start Date.

4. Refunds

  • No real mismatch. If no mismatch remains on the list by day 30, we refund the full $1,500.
  • No exports. If we don't receive complete exports within 30 days of your payment, we refund the full $1,500 and close the check.
  • Late report. If we miss the 10 business day report deadline, you can ask for a full refund at any time until we send the report. If you don't, day 30 moves back one day for each business day we were late.
  • How and when. Refunds go back to your original payment method within 10 business days.

Otherwise, the $1,500 is not refundable once we send the report.

5. Continuing after day 30 (only if you say yes)

Near day 30, we'll ask whether you want to keep the check running. Nothing more is charged unless you say yes in writing (email is fine).

If you say yes, the ongoing service costs $500 per month, billed in advance each month starting the day after day 30. It includes:

  • A check on each export you send, up to once a day
  • Alerts when we find a new mismatch
  • A short monthly summary

If you don't say yes, the service ends on day 30.

6. Canceling

You can cancel the monthly service anytime by emailing info@montourlink.com. Service stops at the end of the month you've already paid for, and we don't refund partial months. We can also end the monthly service with 30 days' written notice.

7. Your data

  • We use your exports only to do this work. They are processed only by the tools MontourLink uses for this work, including AI tools, and are never shared with anyone else.
  • We keep them in a private folder for your account in MontourLink's Google Workspace, with access limited to MontourLink.
  • We delete them within 30 days after the work ends, or sooner if you ask in writing.
  • Please leave out Social Security numbers, card numbers, bank account numbers, and health information. If any are included by mistake, we'll delete them when we notice and let you know.

You confirm you have the right to share the exports with us.

8. Using results as proof (optional)

The checkbox is on the signed copy. Unchecked means no.

MontourLink may use the results of this check, with names and identifying details removed, as an example of its work. We will not name you or any of your customers or staff.

Leaving this box unchecked means no. You can withdraw this by email at any time for future use.

9. Liability

Our total liability under this Order Form is limited to the fees you paid us in the 3 months before the claim. Neither party is liable for lost profits or indirect damages. These limits don't apply to a party's fraud or willful misconduct.

10. General

Pennsylvania law governs this Order Form, and any dispute will be handled in Allegheny County, Pennsylvania. This Order Form is the full agreement for this service and can only be changed in writing signed by both parties.

The signable copy is sent after the intro call.